Terms of Service — Flexx AI

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Terms of Service — Flexx AI

Last updated: September 5, 2025

These Terms of Service (the “Terms”) are a binding agreement between you and Flexx AI (“Company,” “we,” “us,” “our”) governing your access to and use of our mobile application Flexx AI and related websites, products, and services (collectively, the “Services”). By using the Services, you agree to these Terms. If you do not agree, do not use the Services.

1) Eligibility & Changes

  • You must be 18+ to use the Services.
  • We may update these Terms at any time. We will change the “Last updated” date and, where required, notify you in‑app. Continued use means you accept the revised Terms.

2) Accounts

  • Keep your account credentials confidential and accurate.
  • You are responsible for all activity under your account.
  • We may suspend or terminate accounts that violate these Terms or applicable law.

3) Purchases, Trials, Billing & Cancellation

  • Purchases and subscriptions are processed by the Apple App Store (and/or Google Play, if applicable). Their terms, billing cycles, taxes, and refund rules apply.
  • Free trial: we may offer a 3‑day trial for new users. Unless you cancel at least 24 hours before the trial ends, your subscription auto‑renews at the then‑current price.
  • Auto‑renewal: subscriptions renew automatically until you cancel in your App Store subscriptions settings.
  • Refunds: all charges are non‑refundable except where required by store policy or law.
  • We may change prices or plans prospectively; we’ll communicate changes where required.

4) License & Use

  • We grant you a personal, revocable, non‑exclusive, non‑transferable license to use the App on devices you own/control, solely for personal, non‑commercial use and in accordance with these Terms and the applicable store rules.
  • You may not: reverse‑engineer, copy, modify, resell, rent, decompile, scrape, or circumvent security; use automated scripts/bots; or use the Services to develop a competing product.

5) User Content & Feedback

  • Your content: You retain ownership of photos and other content you upload. You grant us a worldwide, non‑exclusive, royalty‑free license to host, process, analyze, reproduce, and display your content only as needed to operate, improve, and provide the Services (e.g., generate ratings/tips), and to comply with law.
  • AI outputs & scores: Generated text, scores, and recommendations are for informational purposes and may not be accurate or suitable for every context.
  • Feedback: If you submit ideas/suggestions, you grant us a perpetual, royalty‑free right to use them without obligation.

6) Prohibited Conduct

You agree not to: (a) upload unlawful, infringing, harmful, or deceptive content; (b) violate privacy or IP rights; (c) harass, threaten, or abuse others; (d) attempt unauthorized access, interference, or load‑testing; (e) use the Services for illegal activities; (f) bypass access controls or content protections; (g) post spam or run unsolicited promotions.

7) Third‑Party Services & Links

The Services may link to or interoperate with third‑party sites, apps, models, or processors (e.g., cloud storage, analytics, payment providers). We are not responsible for third‑party content or policies. Your use of third‑party services is governed by their terms.

8) Privacy

Your use of the Services is also governed by our Privacy Policy (available in‑app or on our website). It explains what we collect, how we use it, and your choices.

9) Modifications & Availability

We may add, change, or discontinue features or the Services at any time. We do not guarantee uninterrupted availability. We are not liable for outages, delays, or data loss.

10) Intellectual Property

The Services (including software, text, designs, graphics, logos, and other materials) are our intellectual property or licensed to us and are protected by law. Except for the limited license in Section 4, no rights are granted to you.

11) Mobile App Distributor Terms

When obtained from Apple or Google, your use is also subject to their terms. Apple/Google are third‑party beneficiaries of these Terms with the right to enforce them.

12) Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED (INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON‑INFRINGEMENT, AND ACCURACY OF AI OUTPUTS). USE THE SERVICES AT YOUR OWN RISK.

13) Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOSS OF PROFITS/REVENUE/GOODWILL; OR DATA LOSS. OUR TOTAL LIABILITY FOR ANY CLAIMS RELATING TO THE SERVICES WILL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE SERVICES IN THE SIX (6) MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY.

14) Indemnification

You agree to defend, indemnify, and hold us harmless from claims, damages, liabilities, costs, and fees (including reasonable attorneys’ fees) arising from your: (a) use of the Services; (b) violation of these Terms or law; or (c) infringement or misuse of third‑party rights.

15) Term, Suspension & Termination

These Terms remain in effect until terminated. We may suspend or terminate access immediately for suspected violations or risk to the Services/users. You may stop using the Services at any time and cancel subscriptions via the App Store settings.

16) Governing Law & Dispute Resolution

  • Unless prohibited by mandatory law, these Terms are governed by the laws applicable at our principal place of business, without regard to conflict‑of‑laws rules.
  • Informal resolution: Contact us first to try to resolve disputes.
  • Arbitration (where allowed): Any dispute not resolved informally will be resolved by binding individual arbitration, and class actions are waived. If arbitration is not enforceable for your dispute or region, disputes will be heard in the courts of our principal place of business.

17) Electronic Communications & E‑Signatures

You consent to receive notices and communications electronically and agree that electronic records and signatures have the same legal effect as paper ones.

18) Miscellaneous

If any provision is unenforceable, the remainder stays in effect. We may assign these Terms; you may not. No waiver is implied by delay or failure to enforce. These Terms constitute the entire agreement regarding the Services and supersede prior terms.

19) Contact Us

Questions or support requests:

  • Email: edend.group@gmail.com

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